South Korea is developing a new type of city called the U-city (U stands for Ubiquitous). This type of city will have everything interconnected. For example, this would be the proposed process in the grocery business:
1. When the stocks from the suppliers arrive and are being unloaded to the grocery warehouse, a signal from each item will be sent to the grocery’s server wherein the inventory quantity for each specific product is updated (increased). This will include the update of their costs. This means this cuts off time from having to record the receiving report (or delivery receipt) manually to the grocery’s system.
2. When a customer buys the items, they only scan the items on their own cellphones as they put the items in their shopping carts. To check out the items, all they need to do is dock or have an automatically generated barcode in their cellphone scanned and in a payment machine and pay for it through credit card or cash.
3. After payment, the inventory levels of the stocks purchased will also be updated.
House owners will have dynamic houses with wallpapers or wall colors can easily be updated as their walls are already dynamic panels. All appliances are interconnected and can be managed via the internet. Through U-living, businesses are turned to customer-driven organization that executes and adapts its mission-critical business process using sense and respond infrastructure.
The plans includes having RFIDs implanted on human beings for faster medical treatment as their medical records are going to be stored in a central server. This is much like the scenario of the movie, “The Net” and it does have its share of moral issues.
Our lecturer, who showed us their U-City plans said that “All technologies should be created by the human for the human. All your technology implementations should support your business.” He discussed further about Real time enterprise – an enterprise that competes by using up-to-date information to progressively remove delays to the management and execution of its critical business processes” (Definition by Garner).
The goals in running a real-time enterprise are:
1. To act on events as they happen, not necessarily fast.
2. Reduce costs
3. Increased efficiency
4. Better service to customers
5. Reduce errors
Doing business on time and in real-time is a competitive advantage
The Criteria of the right time enterprise are as follows:
1. High availability – the ability to communicate “whenever and wherever” is the new mandate.
2. High performance – systems delivering right-time recommendations or information must be real-time performers.
3. Pristine & secure data
4. Ready and willing business users.
Below are the key components in managing enterprise and business process
In the afternoon, we started on-site visit to the SME Technology Center where they provide molding and prototyping services for the SMEs. The South Korean government supports strongly the SMEs as this comprises about 98% of their businesses here. Thus they have invested heavily on this sector to further create jobs and boost further the economy.
We then proceeded to KODIT to learn about their guarantee fund for SMEs. We got to understood better how the SMEs are getting loans from banks through the government’s support.